Flax & Teal Limited respects your privacy and is committed to protecting any personal information you share with us. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We do not actively collect personal data unless you choose to provide it to us via our Contact Us form or in any other type of communication e.g. email.
We may collect:
- Your name
- Your email address
- Any other details you include in your message
We do not use cookies for tracking or analytics purposes. We may use essential cookies only for basic site functionality.
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Consent - when you provide information via our Contact Us form or any other form of communication, you consent to us using it to respond to your enquiry.
- Legitimate interests - where we need to retain limited correspondence for business record-keeping or to protect our legal rights.
How We Use Your Information
We will only use the information you provide to:
- Respond to your enquiry
- Provide the information or services you have requested
We will not use your data for marketing without your explicit consent, and we do not sell or share your information with third parties for their own marketing purposes.
How We Store Your Information
Any personal information received by us is stored securely and is only accessible to team members who need it to respond to your enquiry. We keep your information only as long as necessary for the purposes it was collected, or as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct or delete your personal data
- Withdraw your consent at any time
To exercise these rights, please contact us at: data@flaxandteal.co.uk
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: 13 August 2025